Returns

VEYA Social Club releases are produced in limited quantities. Returns and exchanges may be limited by availability, item condition and the nature of the drop.

This policy applies to VEYA Social Club merchandise only and does not replace separate terms for VEYA reservations, events, tickets or experiences.

To be eligible for a return or exchange, the item must be unworn, unused, unwashed, undamaged and in its original condition with packaging or tags where applicable.

Items marked final sale, sample sale, custom, personalised or otherwise non-returnable may not be eligible for return unless required by applicable law.

Exchanges depend on available stock. Because some drops are limited, the requested replacement size, colour or item may not always be available.

Where an exchange is not possible, VEYA may offer store credit, refund, or another available resolution depending on the situation and applicable law.

Approved refunds will usually be returned to the original payment method where possible.

Shipping, delivery, duties, customs charges or third-party processing fees may be non-refundable unless required by applicable law.

If you receive a damaged or incorrect item, contact VEYA promptly with your order details and clear photos of the item and packaging.

VEYA will review the issue and confirm the next step.

For return or exchange questions, contact hello@bookwithveya.com.

Please include your name, email address, order reference if available, item name, size, colour and reason for the request.